Privacy policy

This policy sets out how Xact Consultancy and Training Limited (Xact) uses and protects information you give Xact.

Xact is committed to protecting your privacy. Should we collect any information about you, it will be used in accordance with this policy.

This policy will be reviewed periodically.

What we collect

The information Xact may collect about you includes:

  • Name, the organisation you work for and your job title
  • Contact information including email address
  • Services in which you are interested
  • Information relevant to customer surveys

What we do with the information

Xact collects this information to understand your needs and provide the best possible service to our customers for the following reasons:

  • Internal record-keeping
  • To personalise and improve the our services
  • Send promotional material about services we think you may find interesting
  • Conduct market research surveys
  • To customise our website and promotional material


Xact are committed to ensuring that your information is secure and in accordance with the Data Protection Act 1998.

We are registered with the Information Commissioner for the types of information we hold and the purposes for which we process personal data. Xact’s registration number is: Z9001396.

To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Personal data is stored on a computer located in the European Economic Area which can only be accessed by authorised personnel.


We may use technology to track the patterns of behaviour of visitors to our website. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

A cookie does not give us access to your computer or any information about you other than the data you choose to share with us.

Links to other websites

Our website contains links to other websites of interest. If you use these links to leave our site we do not have any control over those websites. Xact cannot be responsible for the protection and privacy of any information which you provide when visiting such sites which are not governed by this privacy statement.

Controlling your personal information

Unless Xact has your permission, we will not sell, distribute or lease your personal information to third parties, except if we are required by law.

If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by emailing us at

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Data Controller
Xact Consultancy and Training Limited
3 Abbey Lane Court
WR11 4BY

If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the above address or email us at We will promptly correct any information found to be incorrect.